Later, the complaint państwa rejected again due owo the player’s unresponsiveness. The player from Switzerland had a confirmed withdrawal pending for szesnascie days. The player państwa eventually asked owo provide a new IBAN and resubmit documents, leading owo further delays. The issue państwa resolved when the player received the money after 22 days, albeit slightly less than expected due to possible exchange rates or fees.
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This delay could have been due to unfinished KYC verification or a high volume of withdrawal requests. The player from Canada had lodged a complaint about not receiving her winnings of 28,000 from an przez internet casino. Despite having provided all the necessary information and documents, her withdrawal requests had not been processed. Our team had intervened, contacting the casino multiple times. However, the casino initially failed owo respond, which led to the complaint being marked as ‘unresolved’. Later, the casino reopened the complaint, stating that they had processed the player’s withdrawal.
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- The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted owo withdraw his winnings.
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- The player from Australia has submitted a withdrawal request less than two weeks prior jest to contacting us.
- To protect players’ personal and financial information, HellSpin employs advanced SSL encryption technology.
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